sixsbet
Privacy Policy

1. Data We Collect

sixsbet collects personal information in the following categories, depending on how you interact with the platform:

1.1 Registration and Account Data

When you create a sixsbet account, we ask for information necessary to establish and maintain your player profile. This includes your full legal name, date of birth (to verify you are 18 or older), residential address in Bangladesh, mobile phone number, and email address. This information is required to open your account; without it, we cannot provide our services to you.

1.2 Identity Verification (KYC) Data

To comply with our obligations around responsible gaming and to prevent fraud and money laundering, we may request copies of identity documents. These may include a National ID Card (NID), passport, or driving licence, as well as a recent utility bill or bank statement as proof of address. Where payment method verification is required, we may also ask for documentation confirming that you are the legitimate owner of the bKash, Nagad, Rocket, or Upay account used for deposits and withdrawals.

1.3 Financial Transaction Data

We record details of all deposits and withdrawals made through your sixsbet account, including transaction amounts in Bangladeshi Taka (৳), payment method type, transaction reference numbers, timestamps, and the status of each transaction. We do not store full card numbers; card payments are handled by our PCI-DSS-compliant payment processor and only tokenised references are retained on our systems.

1.4 Gameplay and Betting Data

We maintain records of your activity on the platform, including games played, bets placed, stakes, outcomes, and account balance changes. This data is used for account management, dispute resolution, responsible gaming monitoring, and product improvement. It is retained for as long as your account remains open and for a period thereafter as required by our data retention obligations.

1.5 Device and Technical Data

When you access sixsbet, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data helps us maintain platform security, detect fraudulent access patterns, and optimise the site for the devices most commonly used by players in Bangladesh.

1.6 Communications Data

If you contact our support team by email or live chat, we retain a record of the correspondence, including the content of your messages, attachments, and the date and time of each exchange. This allows us to track the resolution of your queries and maintain quality standards in our support service.

1.7 Responsible Gaming Data

If you set deposit limits, request a time-out period, or initiate a self-exclusion on sixsbet, we record those preferences and use them to enforce your chosen restrictions across the platform. This data is treated as particularly sensitive and is never used for marketing or shared with third parties for commercial purposes.

2. How We Use Your Data

sixsbet uses your personal information only for the purposes described in this policy. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent. The primary legal bases on which we process your data are: performance of contract (to provide the services you have requested), legitimate interests (to operate a safe, secure, and compliant platform), and legal obligation (to meet our responsibilities around age verification, fraud prevention, and responsible gaming).

2.1 Account Operations

Your registration and account data is used to create and maintain your player profile, authenticate your logins, process your deposits and withdrawals in Taka (৳) via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to communicate account-related notices such as security alerts, withdrawal confirmations, and important policy updates.

2.2 Safety, Fraud Prevention, and AML

We analyse account activity, device data, and transaction patterns to detect and prevent fraud, money laundering, multi-accounting, and other prohibited activities. Where suspicious activity is identified, we may restrict account functionality, initiate enhanced verification checks, and in serious cases, report the matter to relevant authorities as required by applicable law.

2.3 Responsible Gaming Enforcement

Your gameplay history and account balance data are used by our responsible gaming systems to monitor for signs of potentially problematic gambling behaviour. Where such patterns are identified, sixsbet may proactively reach out to offer information about our Responsible Gaming tools. Players are always able to visit the Responsible Gaming page to set their own limits at any time.

2.4 Marketing Communications

With your consent, we may send you promotional emails or SMS messages about bonuses, seasonal offers (such as Eid or Pohela Boishakh promotions), and new game launches on sixsbet. You may withdraw your consent and opt out of marketing communications at any time by contacting support@sixsbet or by clicking the unsubscribe link in any marketing email. Opting out of marketing communications does not affect transactional or security-related messages.

2.5 Platform Improvement

Aggregated and anonymised data about how players navigate and interact with sixsbet is used to improve the platform experience, prioritise feature development, and optimise content for players accessing the site from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities across Bangladesh.

3. Data Sharing & Third Parties

sixsbet shares your personal data only in the following limited circumstances:

3.1 Payment Processors

To process deposits and withdrawals, we share necessary transaction details with our payment processing partners including bKash, Nagad, Rocket, Upay, and card processing providers for Visa and Mastercard transactions. These partners receive only the data required to execute and verify the relevant transaction. All payment partners are contractually bound to process your data in compliance with applicable data protection standards.

3.2 Game Providers

Our casino games are provided by certified third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you launch a game, a session token and your account reference are passed to the relevant game provider to initialise your game session and record the result. Game providers do not receive your full personal profile. They are contractually prohibited from using session data for any purpose other than game operation and regulatory reporting.

3.3 Identity Verification Services

We may use third-party identity verification services to validate documents submitted during the KYC process. These providers are engaged solely for verification purposes, are bound by strict confidentiality obligations, and are not permitted to retain your documents beyond the period required to complete verification.

3.4 Legal and Regulatory Disclosure

sixsbet may disclose personal data where required to do so by law, court order, or at the request of a competent regulatory or law enforcement authority. In such cases, we will disclose only the minimum information required to satisfy the legal obligation and will notify you of such disclosure where permitted by law to do so.

3.5 Business Transfers

In the event that sixsbet undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity as part of that transaction. We will provide reasonable notice of any such transfer and ensure that the receiving entity agrees to honour the commitments made in this Privacy Policy.

4. Cookies & Tracking

sixsbet uses cookies and similar tracking technologies to operate the platform, keep you logged in securely between sessions, and understand how the site is used. A cookie is a small text file stored on your device by your browser when you visit a website.

4.1 Types of Cookies We Use

4.2 Managing Cookies

You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies or clear all stored cookies. Please note that disabling strictly necessary cookies will prevent you from logging into your sixsbet account and using the platform. Disabling other cookie types may affect the quality of your browsing experience but will not prevent basic access to informational pages on the site.

5. Data Security

sixsbet implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Encrypted data storage — sensitive data fields including KYC documents and payment details are stored in encrypted form at rest.
• Access controls — access to personal data within sixsbet is restricted on a strict need-to-know basis. Only staff with a legitimate operational reason can access identifiable player data, and all such access is logged.
• Two-factor authentication — available for all player accounts and required for all staff accounts with access to the player management system.
• Regular security reviews — the platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response — in the event of a data security incident that may affect your personal information, sixsbet will notify affected players promptly and take all reasonable steps to contain and investigate the incident.

Despite these measures, no online platform can guarantee absolute security. You can help protect your account by using a strong, unique password for sixsbet, enabling two-factor authentication, and reporting any suspicious account activity to support@sixsbet immediately.

6. Your Rights & Choices

As a sixsbet player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@sixsbet from the email address registered to your account. We will respond to all verified requests within 30 days.

6.1 Right of Access

You have the right to request a copy of the personal data sixsbet holds about you, including what categories of data we hold, the purposes for which it is processed, and with whom it has been shared. We will provide this information in a clear, structured format.

6.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details such as your registered mobile number or address, you can update these directly through the account settings page after logging in. For KYC-related corrections, please contact the support team.

6.3 Right to Erasure

You may request that sixsbet delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no overriding legal basis for continued processing. Please note that we are required by law to retain certain financial and identity records for a minimum period following account closure, and erasure requests cannot override those legal obligations.

6.4 Right to Restrict Processing

In certain circumstances — for example, where you contest the accuracy of data we hold — you may request that we restrict the processing of your data while the matter is under review. Restricted data will be stored but not otherwise processed until the restriction is lifted.

6.5 Right to Withdraw Marketing Consent

Where we process your data for marketing communications on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal, nor does it affect processing carried out on other legal grounds such as contract performance or legitimate interests.

6.6 Right to Data Portability

Where we process your data on the basis of consent or contract performance, and the processing is carried out by automated means, you have the right to receive a copy of your data in a commonly used, machine-readable format (such as CSV or JSON), and to have it transmitted directly to another controller where technically feasible.

7. Data Retention

sixsbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain an accurate account history, and to comply with our legal obligations. The following general retention periods apply:

• Account data and KYC documents: Retained for the duration of your active account, and for a minimum of five years following permanent account closure, in line with standard anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Gameplay history: Retained for the duration of your active account and for two years following account closure.
• Support communications: Retained for two years from the date of the last message in each support thread.
• Technical and device logs: Typically retained for 90 days, unless flagged for security investigation, in which case relevant logs may be retained for up to two years.
• Responsible gaming records: Retained for the duration of any active restriction period, and for five years following expiry or account closure to assist with re-exclusion requests.

At the end of each applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and product improvement purposes, as it can no longer be used to identify any individual.

8. Policy Updates & Contact

sixsbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, we will notify registered players via the email address on their account at least 14 days before the updated policy takes effect. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

Your continued use of sixsbet following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you should stop using the platform and request account closure by contacting the support team.

8.1 Contact for Privacy Matters

For all privacy-related enquiries, data subject requests, or questions about this Privacy Policy, please contact the sixsbet privacy team using the details below. Please include your full name and the email address registered to your account in all privacy-related correspondence so we can verify your identity and respond efficiently.

This Privacy Policy was last reviewed on 1 January 2026. For historical versions, contact support@sixsbet.